September 11, 2011

How to Fix Google Chrome’s DNS Lookup Failed Error

Are you unable to open websites and are getting “DNS lookup failed” in Google Chrome? Keep reading on how to fix Google Chrome’s DNS lookup failed error.
 

Google Chrome is a delight to use. It is the best browser – fast and secure – and with it, you may also be able to get rid of antivirus software.

But, if not configured correctly, you will often get Google Chrome’s DNS lookup failed error (above) and will not be able to open websites. This will keep occurring for several minutes until the DNS lookup resolves. The same webpage will open correctly in Safari or Internet Explorer. 

The error page displayed by Chrome (above) shows complicated instructions and this error message

Error 105 (net::ERR_NAME_NOT_RESOLVED): Unable to resolve the server’s DNS address

The complicated instructions displayed by Chrome on the error page do not help.

To fix the problem, you have to switch to using Google’s DNS on your computer instead of using your ISP’s DNS – steps are shown below. If you use a setting - obtain DNS server address automatically – that will also need to change as shown below.

Switch the DNS addresses on your computer to Google’s DNS addresses. Set them as
Primary DNS server:   8.8.8.8
Secondary DNS server:   8.8.4.4

To change the settings in Windows XP
1. Control Panel > Network Connections

Select the network connection that you use.

2. Right-click the network connection and select Properties

3. Find Internet Protocol (TCP/IP) from the list, select it, then click Properties

4. Select Use the following DNS server addresses:, and then enter
            Preferred DNS server – 8.8.8.8
            Alternate DNS server – 8.8.4.4

   Save

If you use a wired and a wireless connection, you have to repeat the above steps for each network connection.

If you use a different OS or need to test the changes, follow the steps listed in Using Google DNS.